Our vision:

A robust integrated management system (IMS) firmly established at the core of our drive to deliver improvements in compliance, competency and sustainable performance.


Establish the IMS management programme as the umbrella for all our sustainability objectives and develop the system to link with other corporate functions (eg finance and HR). Achieve and maintain certification to OHSAS18001, ISO14001, ISO9001 and BES6001.

Action plan:

Embed the IMS into all operations and provide a consistent framework of system, corporate and operational procedures; complete and maintain training records on the learning management system (LMS); extend the use of Entropy to all business line activities.

2020 target:

Maintain and improve performance in all areas.

Systems underpin performance

We continue to develop our integrated management system (IMS), which encompasses safety, health, environment and quality and provides a consistent set of procedures which are regularly reviewed and updated. Training has been given to more than 500 responsible managers and the system is in use at every operational site. We continue to review the IMS to identify ways in which it can be made more effective.

A key tool which supports the IMS is a reporting system called Entropy which we use to record and monitor data and information from energy and water use through to environmental incidents and complaints. Entropy allows us to record actions and improvements and track them to ensure they are carried out. Our sustainability department includes a dedicated IMS audit team which further strengthens the link between systems and operations. We also use an independent auditor to monitor our systems and ensure maintenance of our ISO 9001, 14001 and 18001 certification.

The BES 6001 Responsible Sourcing of Materials (RSM) standard is in place at all our production sites, as is the ISO 9001 quality standard. All our business lines operate comprehensive quality management systems to ensure products are made to the highest standards.

Pump station project wins top industry award.

Tablet system wins top industry award

Tablet system wins top industry award.

A ground-breaking system which uses Samsung Galaxy tablets to record and transmit information from near-hits and potential hazards to quality control checks has won a top industry award. Read more